zainab hussein

nstructor & Assistant – March 2023 - Present Preply ● Delivered Arabic lessons to 300 global learners, strengthening skills across various ages, cultures, and levels. ● Adapted lesson plans for learners aged 6 to 65, matching instruction precisely to individual needs and goals. ● Coordinated individual and group sessions across time zones, keeping schedules reliable for worldwide clients. ● Communicated before and after lessons, answering questions and keeping students engaged across sessions. ● Created PowerPoint visuals and lesson aids, improving clarity for learners across several age groups worldwide. ● Integrated AI tools in lesson planning, minimizing preparation time while tailoring materials to learner needs. ● Automated teaching and admin tasks with software tools, cutting routine work and improving daily efficiency. ● Assigned practice tasks after lessons, building self-study habits and steady progress between each live session. ● Collected feedback after lessons, using student input to refine delivery and strengthen lasting client satisfaction. ● Maintained client ties across cultures through clear communication, tailored help, and reliable lesson follow-up. Customer Service & Admin Assistant – December 2022 - February 2023 IT Grammar | UNICEF ● Led and coordinated UNICEF energy project, delivering practical solar and electrical workshops to 60 learners. ● Oversaw the project from launch through closeout, keeping training, finance, and reporting activities on track. ● Prepared project reports and updates, keeping records complete for accurate review across all project stages. ● Organized files, records, and key documents, enabling quick retrieval during operational and financial reviews. ● Directed daily operations and resources, keeping project delivery on schedule for 27 scheduled workshops. ● Processed payments and records during project phases, keeping finance tracking accurate through final review. ● Tracked participant needs and session progress, enabling timely support across all project workshop sessions. ● Provided admin and customer support, ensuring timely assistance across every stage of the workshop project.