1. Echo Valley S.A.R.L shall be considered the entity responsible for the collection and processing of personal data provided through the Application. In the event of any inquiries relating to personal data, you may contact us through: Email: [email protected] Phone Number: +96171856480 Address: Zouk El Kharab – Lebanon

2. Personal data shall be processed for the following purposes: a. Creating and managing the user account. b. Enabling service providers to provide their services through the Application. c. Enabling service requesters to access the requested services. d. Verifying identity and information. e. Improving the performance of the Application and enhancing user experience. f. Sending notifications and updates related to services. g. Providing technical support. h. Ensuring compliance with applicable legal and regulatory requirements.

3. Certain information requested through the Application and designated as mandatory fields is required in order to complete the registration process, provide services, or access certain Application functionalities. Other information designated as optional fields shall remain optional and may be provided at the discretion of the user or service provider.

4. Failure to provide the required mandatory information may result in the Application being unable to: • Create a user or service provider account • Verify identity or the accuracy of information • Complete or execute service requests • Enable the user to benefit from certain Application functionalities or available services • Provide technical support or communicate with the user when necessary. Failure to provide optional information may only result in limitations on certain features or may affect the enhancement of the user experience without materially preventing use of the Application.

5. Information We Collect

a. Personal Information

We may collect: • Full name • Email address • Phone number • Location/address • Profile details (skills, services, etc.)

b. Usage Data

• App activity and interactions • Device type and operating system • IP address and log data

c. Location Data

We may collect your location to: • Match users with nearby service providers • Improve service accuracy

6. We use your data to: • Connect clients with service providers • Create and manage user accounts • Facilitate bookings and communication • Improve app performance and user experience • Send notifications and updates

7. We may share your information: • Between users (e.g., clients can see provider details and vice versa) • With service providers to complete requested services • With third-party service providers (e.g., payment processors, analytics tools) • When required by law We do not sell your personal data.

8. We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.

9. We retain your data for as long as your account is active or as necessary to provide services and comply with legal obligations.

10. You have the right to: • Access your data • Request corrections • Request deletion of your account (subject to legal obligations)

11. Our app may use third-party services (e.g., payment processors). We are not responsible for their privacy practices.

12. Use of this application as a Service Provider is strictly limited to individuals who are at least eighteen (18) years of age, and persons under that age are not permitted to register for or use the application in such capacity.

1. Acceptance of Terms

By downloading, accessing, or using Wazzifne, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the app.

2. User Accounts

If you create an account: • You are responsible for maintaining the confidentiality of your login details. • You agree to provide accurate and complete information. • We reserve the right to suspend or terminate accounts if misuse is detected.

3. Security of Your Information

We use appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Intellectual Property

All content in the app (including logos, designs, text, images, and software) is owned by Echovalley S.A.R.L and is protected by applicable copyright and intellectual property laws. You may not copy, distribute, or reproduce any content without prior written permission.

5. Data Privacy

Your use of the app is also governed by our Privacy Policy, which explains how we collect and use your data.

6. Limitation of Liability

Wazzifne acts solely as a platform to connect clients and service providers. We do not employ, verify, or guarantee any user. We are not responsible for the behavior, actions, or conduct of any service provider or client, including but not limited to: • Theft • Fraud • Property damage • Misconduct • Failure to deliver services Any engagement between users is at your own risk. Users are solely responsible for: • Verifying the identity and credibility of the other party • Taking necessary precautions when meeting or granting access to property Wazzifne shall not be held liable for any loss, damage, or harm resulting from interactions between users.

7. User Responsibility & Risk Acknowledgment

By using Wazzifne, you acknowledge that: • You are using the platform at your own risk • You are fully responsible for your decisions when hiring or working with another user • Wazzifne does not conduct full background checks

8. Termination

We may suspend or terminate your access to the app at any time, without prior notice, if you violate these Terms.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Lebanon. The Lebanese courts shall have exclusive jurisdiction to hear any dispute arising out of or related to the use of the application or the interpretation or implementation of the Terms and Conditions set forth herein.

10. Dispute Resolution

In the event of any dispute arising between the user and the application, both parties shall first endeavor to resolve the dispute amicably through good-faith negotiations. If an amicable settlement cannot be reached within a reasonable period of time, jurisdiction to adjudicate the dispute shall lie with the Lebanese courts.

11. Force Majeure

We shall not be held liable for any delay or failure in performing our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to: natural disasters, wars, disturbances, strikes, interruption of telecommunications or internet services, or as a result of any decisions or laws issued by the Lebanese authorities.

12. Severability

If any of the above Terms and Conditions is found to be unlawful, invalid, or unenforceable, such finding shall not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect and binding upon all parties.

13. Amendments

The application reserves the right to amend these Terms and Conditions at any time. Continued use of the application after publication of the amendments shall constitute implied acceptance of the amended Terms and Conditions.

14. Waiver

Failure by us to exercise any right relating to the enforcement of these Terms shall not constitute a waiver of such right.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between the users and the application with respect to its use.